Hotel Château le Marara Temporarily Closed | RDB Announces

Hotel Château le Marara Temporarily Closed by RDB

The Hotel Château le Marara temporarily closed by the Rwanda Development Board (RDB) is located in Karongi district along Lake Kivu. This well-known hotel was shut down after investigations revealed it was operating without the proper legal permits required by Rwanda’s tourism laws.

This decision followed investigations that revealed the hotel was operating without the necessary official permits, violating Rwanda’s tourism laws.

RDB warned that continuing operations past the closure date will be considered illegal and could result in severe penalties.

Reasons Behind the Closure of Hotel Château le Marara

Hotel Château le Marara, known for its stunning architecture and lakeside location, recently attracted negative attention on social media and in the press.

Several guests complained about poor services during events such as weddings, leading to public criticism.

The hotel management denied these allegations and even filed a complaint with the Rwanda Investigation Bureau (RIB). However, RDB took a firm stance after reviewing the situation.

Legal Framework Governing Tourism Operations in Rwanda

The closure was based on Law No. 12ter/2014 of May 19, 2014, which regulates the tourism sector in Rwanda.

Specifically, Articles 5, 20, and 29 require that all tourism businesses obtain valid operating licenses.

RDB holds the authority to suspend or close businesses that fail to comply with these regulations, as demonstrated in this case.

RDB’s Role in Promoting Responsible Tourism

RDB is tasked with overseeing and promoting sustainable and quality tourism in Rwanda.

They emphasize the importance of safety, integrity, and quality services within all tourism establishments.

The Board reminds all operators that having a valid license proves their compliance with basic standards related to safety and service quality, aiming to protect visitors and promote the tourism sector overall.

Learn more on the Rwanda Tourism Board official site.

What Lies Ahead for Hotel Château le Marara

Hotel Château le Marara will be allowed to reopen only after fulfilling all regulatory requirements, obtaining official tourism licenses, and adhering fully to Rwanda’s tourism laws.

This process highlights Rwanda’s commitment to fostering a tourism industry that is professional, legally compliant, and visitor-friendly.

Additional Resources for Tourism and Investment in Rwanda

• Rwanda Development Board (RDB) – Official site with updates on tourism and investment
• Ministry of Trade and Industry, Rwanda – Information on commerce and industry policies
• Latest news on Hotel Château le Marara – KT Press

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